Partner Success Manager, Maryland (Temporary - 1 year)

Organization

The ASSISTments Foundation is a growing non-profit that spun out of Worcester Polytechnic Institute in 2019. Our founders, Cristina and Neil Heffernan, are former math teachers who could never find enough time to give students feedback and analyze data to plan instruction. They developed ASSISTments, a best-in-class math practice and assessment platform, to enable K-12 math teachers to assign high quality content and to use powerful data and reporting to better meet their students’ needs.

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ASSISTments is the most rigorously studied and proven edtech solution on the market. The ASSISTments Foundation is focused on 1) scaling ASSISTments and 2) engaging in innovation and research, in partnership with the ASSISTments Lab @ WPI. We reached 95,000 students last year and are focused on accelerating this growth.

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Opportunity for Impact

We are seeking a passionate instructional leader to serve as one of our Partner Success Managers and play a pivotal role in scaling our impact across partner schools and districts. As the primary point of contact and support for partner districts, schools, and teachers, you will act as the critical connection between partners and our team and be primarily responsible for user success, district retention, and growth. This is an exciting opportunity to shape the implementation of ASSISTments in classrooms, supporting teachers in leveraging data to improve student learning. Reporting to the Director of Partner Success, this role is ideal for a math education leader who thrives on coaching teachers, fostering strong district relationships, and driving equitable student outcomes.

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Role and Responsibilities

Support District and School Partners
- Build strong, collaborative relationships with partner administrators, coaches, and teachers to drive impactful use of ASSISTments.
- Plan and facilitate high-quality in-person training and coaching for teachers to enhance their instructional routines.
- Provide ongoing virtual support to ensure effective implementation.
- Manage logistics and documentation related to supporting schools.
- Other projects as needed.

Data and Progress Monitoring
- Develop implementation roadmaps that define goals, vision, and success metrics at the school and district level.
- Create and utilize systems to track progress based on key performance indicators.
- Develop reports that showcase implementation success and stakeholder satisfaction.
- Share insights with the ASSISTments team to inform continuous improvement of resources and products.

Professional Qualifications

Minimum degree requirement: Bachelor in Education
Minimum of 5 years of experience in K-12 education, preferably in math, with a focus on supporting students from diverse backgrounds.
Minimum of 2 years of experience leading instructional initiatives across schools and districts (e.g., as an instructional coach or program manager).
Experience developing and facilitating high-quality professional learning and coaching for math teachers.
Ability to travel within Maryland; candidates must be located in or near Wicomico Co, Somerset Co, and/or Worcester Co, Maryland.
Strong written and verbal communication skills, with experience engaging senior district, state, and school-level administrators.
Demonstrated ability to coordinate cross-team projects, manage timelines and stakeholders, and strategize solutions with attention to detail.
Strong interpersonal skills and adaptability, effectively nurturing relationships with a variety of stakeholders.
Commitment to equity in education.

Preferred Qualifications

Experience working within the Maryland school system.
Familiarity with ASSISTments and a strong desire to become an expert in the platform.
Knowledge and experience with Illustrative Math and/or Open Up Resources.

Personal Characteristics

A master of math pedagogy with a deep understanding of impactful teaching and learning practices.
An experienced coach who builds trusting relationships with educators.
A proactive problem solver who thrives on finding innovative solutions.
An effective presenter who can inspire and engage audiences.
A motivated self-starter who moves with urgency and focuses on results.

How to Apply

To be considered, please submit a resume and cover letter (both required) to Careers@assistments.org. We are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process and employment. If you need an accommodation to participate in the application process, please contact Suzanne Grace at careers@assistments.org to discuss your needs.

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Additional Info & Compensation

The salary range for this position is $75,000 - $95,000, with the actual offer determined based upon level of experience and relevant skills. This is a temporary position with an anticipated end date of June 30th, 2026. This position may be extended or transitioned to a regular position with the organization based on project need and funding.

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All applicants must reside in and be legally authorized to work in the United States. The ASSISTments Foundation is unable to provide sponsorship for employment visa status, now or in the future.

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As an Equal Opportunity Employer, The ASSISTments Foundation seeks not just to accept differences, but to celebrate and embrace them for the benefit of our staff, our product, and our community. Employment is based solely on someone’s merit and qualifications directly related to their professional competence. We do not discriminate against any employee or applicant on the basis of race, creed, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, age, genetics, protected veteran status, marital status, pregnancy, or any other characteristic protected by law. As an organization, we are committed to an equitable and inclusive work environment because we believe it’s the right way to treat people.

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The ASSISTments Foundation is a 501(c)(3) non-profit organization sponsored by Worcester Polytechnic Institute.